How to check Thai FDA registration and seller details before buying supplements

Start with the 13-digit number on the label

Before buying a supplement, find the 13-digit food serial number, commonly called the Thai FDA number, on the label and look it up in the Thai Food and Drug Administration’s health product database.

Compare the product name and licence holder—the person or company authorised according to the database—with the label to check that they refer to the same item.

1. Copy the 13-digit number from the label.
2. Search the Thai FDA database
3. Compare product names.
4. Compare the licence holder's details.
5. Record the date checked.

Databases can change. Recording the check date shows when the result was obtained and helps you check again later.

References: Thai FDA: product search

Check the information for the specific product.

Information can differ between products. Check the number, product name and licence holder for the specific item you are buying.

Match the product name, Thai FDA number and seller details, then use search results and contact channels to check before confirming your order.

If the product name or licence holder in the search results does not match the label, ask the seller to clarify before paying.

Read more about packaging information at Thai nutrition labels to distinguish the food registration number from nutritional information

References: Thai FDA: product search · ETDA: online shopping

Check seller details before paying.

Online shopping guidance recommends checking the seller's name, address, phone number and history. These details help you know whom to contact with questions.

Read guarantee and return terms before paying, including time limits, how to report problems and the seller's contact channels.

Cash on delivery is a payment method. Before ordering, also check the seller's identity, store history and return policy.

Parcel inspection, returns and payment terms depend on the seller, courier and service used. Read the details before confirming your order.

References: ETDA: online shopping · ETDA: cash on delivery

Know the product and the seller, then order with confidence

1. Food registration number matches the label
2. The product name matches the search result.
3. The licence holder's details match.
4. Includes the seller's name, address and phone number
5. I have read the guarantee, return and cash-on-delivery terms

If you are comparing different oils, read Avocado oil and fish oil then return to check each product's information

If you are comparing different product formats, read Protein capsules and protein powder to prepare questions before choosing

GENISÉ offers product pages and direct contact channels. Explore Avocado Plus or Pro Cap, then ask the team about packs, delivery and service via LINE.

References: Thai FDA: product search · ETDA: online shopping · ETDA: cash on delivery

Frequently asked questions

Where can I check the Thai FDA number on a label?

Look up the label's 13-digit number in the Thai FDA health product database, then compare the product name and licence holder's details.

What seller details should I check when shopping online?

Check the seller's name, address, phone number and history, including warranty and return terms, before paying.

Does cash on delivery guarantee the seller or product?

Cash on delivery is a payment method, not a guarantee of product quality or seller reliability. Check the seller’s identity and track record, along with parcel inspection, return and payment terms, which vary by seller, carrier and service.

References

1. Thai Food and Drug Administration — Health product search system
2. Electronic Transactions Development Agency — Safe e-commerce
3. Electronic Transactions Development Agency — Cash-on-delivery service recommendations